Orders are processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotions, or holidays, processing times may be slightly longer.
We currently ship to selected domestic and international destinations.
If your location is unavailable during checkout, please contact us before placing your order to confirm whether shipping can be arranged.
Shipping charges are calculated during checkout based on:
Any applicable taxes, customs duties, or import fees for international orders are the responsibility of the customer.
Estimated delivery times are:
Delivery estimates are provided for guidance only and are not guaranteed.
Where available, tracking information will be sent to your email once your order has been dispatched.
Please allow up to 24 hours for tracking information to become active.
Customers are responsible for providing accurate shipping information.
Soy Savory is not responsible for delays, additional charges, or lost deliveries resulting from incorrect or incomplete shipping details.
If your package arrives damaged:
If your order appears lost in transit, please contact us and we will work with the shipping carrier to investigate.
Delivery may be delayed due to circumstances beyond our control, including:
We appreciate your patience should any of these situations arise.
If you have questions regarding your shipment, please contact us: